Website Legal Disclaimer for Broadview Technology Solutions

Effective Date: July 1st 2025

Welcome to Broadview Technology Solutions. By using our website, products and or services, you agree to the following terms:

1. General Information Only

The content on this website is for general information purposes. We try to keep it accurate and up to date, but we do not guarantee it. You use the information at your own risk.

2. Best-Effort Services and Contract Overrides

All services, tools, scripts, downloads, and advice we provide through this site are offered on a best-effort basis. We do not guarantee uptime, performance, or specific results unless we have a separate written contract or agreement with you. If there is a conflict between this disclaimer and a written agreement, the written agreement will control.

3. Limitation of Liability

We are not responsible for any losses or damages you may suffer from using our website, services, tools, or advice. This includes direct, indirect, incidental, or consequential damages, such as loss of profits or data.

4. No Warranties

Everything on this website is provided "as-is" and "as available" without warranties of any kind, either express or implied.

5. Third-Party Links and Content

Our website may contain links to other sites or third-party content. We are not responsible for what those sites contain or how they operate. Use them at your own risk.

6. Intellectual Property

The content on this website, including our logos, text, and graphics, belongs to Broadview Technology Solutions unless otherwise noted. You may not use or copy our content without our permission.

7. User Accounts and Comments

If you create an account on our site to comment on blog posts, you are responsible for keeping your account secure. We may remove or moderate comments at our discretion.

8. Privacy

We collect personal data from visitors to our site. Please refer to our Privacy Policy for details on how we collect, use, and protect personal data.

9. Right to Change Terms

We may change our website, services, pricing, or these terms at any time without notice.

10. Jurisdiction

This website is intended for U.S. customers only. Any disputes will be governed by the laws of Minnesota, USA.

11. MSP-Specific Disclaimers

  • We are not responsible for security breaches caused by third parties or by your failure to follow our security advice.
  • We are not responsible for damage caused by use of our tools, scripts, or advice.
  • We are not responsible for compatibility issues between our services or tools and your systems.
  • We do not provide legal, tax, or regulatory advice.

12. Out-of-Scope Rates

Work that falls outside the scope of any active managed services agreement — including, but not limited to, project work, major upgrades, consulting, office moves, or installation of new equipment — will be billed at our current time and materials rates. Unless otherwise agreed in writing, these rates are:

  • On-site work: $100 per hour (1-hour minimum)
  • Remote work: $80 per hour (30-minute minimum)
  • Emergency upgrade (outside scope or priority boost): 150% of standard rate

Rates are subject to change. We’ll publish updates to this page and notify affected customers with reasonable notice.

13. Payment Terms:

You agree to pay the invoices by the due date shown on the invoice(s). If additional charges apply to a written agreement (e.g., out-of-scope work or hardware purchases) will be invoiced as incurred. Payments not received within 15 days of the due date may incur a late fee of 3% per month (or the maximum allowed by law, if less). We may suspend services for non-payment after giving written notice.

14. Indemnification

You agree to indemnify and hold harmless Broadview Technology Solutions LLC from any claims, damages, or costs (including reasonable legal fees) arising from:

  • Your misuse of our services or systems;
  • Your failure to follow our written recommendations;
  • Third-party claims related to your data, systems, or business practices.

15. Force Majeure

We’re not responsible for any delay or failure to provide services due to events beyond our control. This includes natural disasters, cyberattacks, labor disputes, supply chain disruptions, utility outages, or acts of government.

16. Data Protection and Compliance

We take reasonable steps to safeguard your data and comply with applicable data protection laws. However, ultimate responsibility for legal compliance (including industry-specific rules like HIPAA or PCI-DSS) remains with you unless otherwise agreed in writing. We assist with security, but we do not act as your legal compliance consultant.

17. Jurisdiction

Our agreements are governed by the laws of the State of Minnesota, regardless of where services are provided. Any arbitration or court proceedings will take place in Minnesota.

18. Intellectual Property

Any tools, scripts, configurations, or templates we develop while providing services remain our property unless otherwise agreed in writing. You are granted a non-exclusive right to use these as part of your services during the term of your agreement.

If you have any questions about this disclaimer, please contact us directly.

Last Updated: July 7th, 2025